Return and Refund Policy
Last updated: August 2026
Since flowers and plants are perishable items, they cannot be returned.
physical. Nevertheless, your satisfaction is important to us:
Quality issue
If your order has any issues regarding freshness or quality upon delivery, please contact us
within 24 hours of delivery, with a supporting photo, to
fleuristeadenia@hotmail.com or at the
450-588-5333. We will, as appropriate, either replace the item or
partial or full refund.
Delivery or Order Error
In the event of an error on our part (incorrect address due to a processing error, product not
(in accordance with the order), we will correct the issue at no charge as soon as possible.
Recipient Not Present
If the recipient is not home at the time of delivery, we will try to contact you to arrange
a new time slot or a secure drop-off location. A redelivery fee may apply if
The address provided was incomplete or incorrect.
[Specific refund terms—partial, full, or store credit—to be confirmed with the
[Merchant prior to final publication online.]
